With great interest and curiosity in conflict of human dynamics and relationships, Saw Li Ying holds BSc (Hons) in Psychology from University of Nottingham and a Master of Professional Counselling from Monash University Malaysia. She has work experience in various settings, from food and beverage, non-government organizations, to school and corporate-related.

She practices Acceptance and Commitment Therapy and has Level 2 certification of Gottman's Couples Therapy Method. Her area of interest cover, but are not limited to relationships, gender equality, religion and multiculturalism, sexuality and anxiety also work difficulties

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